Llombard Posted February 1, 2023 Report Share Posted February 1, 2023 Just came off Quantum. Requested special meals, which were confirmed 6 months ago and also 2 months ago, in writing. We were a group of 24 people, so there should have been 480 meals, however none of the meals were received and only about 30 meals for the 10 day cruise were there. Repeated emails to RCCL have been met with SILENCE, which is infuriating. Bottom line... since RCCL no longer provide special meals requested, they should say so upfront. Quote Link to comment Share on other sites More sharing options...
SpeedNoodles Posted February 1, 2023 Report Share Posted February 1, 2023 Did you speak to the head waiter at the time? Quote Link to comment Share on other sites More sharing options...
Cruisingmama Posted February 1, 2023 Report Share Posted February 1, 2023 3 hours ago, Llombard said: Just came off Quantum. Requested special meals, which were confirmed 6 months ago and also 2 months ago, in writing. We were a group of 24 people, so there should have been 480 meals, however none of the meals were received and only about 30 meals for the 10 day cruise were there. Repeated emails to RCCL have been met with SILENCE, which is infuriating. Bottom line... since RCCL no longer provide special meals requested, they should say so upfront. Wow. Sorry that happened to you. Your entire group ordered special meals? What did you end up eating? How did they accomodate? Quote Link to comment Share on other sites More sharing options...
Llombard Posted February 1, 2023 Author Report Share Posted February 1, 2023 Yes, the head waiter was fabulous. Quote Link to comment Share on other sites More sharing options...
Llombard Posted February 1, 2023 Author Report Share Posted February 1, 2023 3 hours ago, Cruisingmama said: Wow. Sorry that happened to you. Your entire group ordered special meals? What did you end up eating? How did they accomodate? Head waiter fabulous, but ended up eating vegetables and baked salmon EVERY DAY. Really wasn't pleasant, especially for the kids. ... but really upsetting is the total lack of response from Royal Caribbean... emails to USA, Australia and Instagram... nobody cares...and this, after paying well in excess of $30,000 Quote Link to comment Share on other sites More sharing options...
Llombard Posted February 1, 2023 Author Report Share Posted February 1, 2023 4 hours ago, Cruisingmama said: Wow. Sorry that happened to you. Your entire group ordered special meals? What did you end up eating? How did they accomodate? Head waiter fabulous, but ended up eating vegetables and baked salmon EVERY DAY. Really wasn't pleasant, especially for the kids. ... but really upsetting is the total lack of response from Royal Caribbean... emails to USA, Australia and Instagram... nobody cares...and this, after paying well in excess of $30,000 Quote Link to comment Share on other sites More sharing options...
Llombard Posted February 1, 2023 Author Report Share Posted February 1, 2023 4 hours ago, SpeedNoodles said: Did you speak to the head waiter at the time? Of course Quote Link to comment Share on other sites More sharing options...
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