WHStoneman Posted September 19, 2016 Report Share Posted September 19, 2016 I have been trying to buy some Royal Gifts on line for delivery to our cabin. Can't seem to make RCL find my reservation number or authorize a purchase. Any one else having trouble? Quote Link to comment Share on other sites More sharing options...
arebee Posted September 19, 2016 Report Share Posted September 19, 2016 Yup, had the exact same problem a couple weeks ago.... Sent them an email and got some kind of canned response (today) apologizing for any inconvenience and if it continues I can contact them again or I can call their number and have one of their people do it for me. The whole reason to do it online is to not talk to people if I choose not to.. WHStoneman 1 Quote Link to comment Share on other sites More sharing options...
monorailmedic Posted September 19, 2016 Report Share Posted September 19, 2016 If you booked through a travel agent he or she may be able to take care of it for you. The back-end is the same, but if just the user interface is borked they'll be able to take care of it. Quote Link to comment Share on other sites More sharing options...
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