taylorrka

final update spoke again to royal carribean this time was told if we book the other cruise they could transfer the first deposit to that cruise  so we did it took 2 minutes  why couldn't they do that yesterday and save a lot of angst

thanks for all your imput if you read my first post its quite self explanatory i admit we made a simple mistake then tried to move the deposit to the correct cruise within 15 hours and they would not let us do it i talked to the supervisor and they said thats their policy full stop  we have cruised several times with this lot and always enjoyed them they are always sending me glossy magazines barking on how they look after past passengers and this is not the case here

ps to coney raven sorry my intellect is not up to yours you are obviously a much better person than me up there on your high horse

I PUT A TOPIC ON HERE THIS MORNING SHOWING HOW ROYAL CARIBEAN ARE STEALING MY DEPOSIT BUT SOMEONE HAS TAKEN IT DOWN DO NOT BOOK THRU THIS MOB

HELLO EVERYONE JUST WANTED TO GET THIS OFF MY CHEST MY WIFE BOOKED A CRUISE 6PM TUESDAY NIGHT THEN WE REALISED THAT IT WAS YHE WRONG CRUISE SO WE WERE ON THE PHONE 9AM THE NEXT MORNING WANTING TO CHANGE OUR DEPOSIT TO THE CORRECT CRUISE  SORRY NO CAN DO THATS OUR POLICY

WE HAVE CRUISED SEVERAL TIMES WITH ROYAL CARRIBEAN AND ALL THEY BARK ON ABOUT IS HOW WELL THEY TREAT THEIR PAST PASSENGERS  

WELL I KNOW WE MADE THE GENUINE MISTAKE BUT WE  ARE NOT WANTING OUR MONEY BACK JUST A SIMPLE CHANGE  NEVER AGAIN