Mark Cordle

My family recently booked a cruise with Royal Caribbean international to the Greek isles. We put a large deposit on the vacation and invested a lot of time planning what we thought was going to be the trip of a lifetime. So after making payments on the cruise we had to contact Royal Caribbean to make a slight change to our booking, nothing major, but upon contacting them we learned that they Chartered our ship to a private individual and that our cruise had been cancelled. The problem is they didn’t contact us to let us know, in fact they contacted my wife to send the remaining balance for the cruise even after it was cancelled. At this time we asked for our money back and had to fight with them to do that. We finally received a full refund and I actually emailed the CEO of Royal, but I don’t expect to hear back from him.