RosaB

I did what you did; no response (I gave them up to a month). I called RC, asked to be transferred to Crown & Anchor desk (and given their direct number). I spoke with a CSR there and she was able to get my account corrected. You’ll get all kinds of different responses about the “great conversion” from the CSR on the RC regular line. Ship your frustration and call in to C&A. Get them to transfer you if you call. They WILL give you the direct number. I wrote it down but later discarded after my account was updated. After 8 (7 day cruises) I have 57 points (1 phantom pt). Hope this helps you get your account updated.

Will be First time on this ship. We usually sail out of Galveston, Tx. Last cruise March 5-12, 2023 on Allure of the Seas. Our 26 yo daughter will go with us on this cruise. Things to do for the singles on cruises?? Thanks!

We usually push it sideways between sofa and closet.

I’m in the same “boat” with some of you. I just emailed Crown & Anchor and asked for an audit to correct my points. I’m currently sitting at 50 for 8 cruises (IKR!). 2 of my earliest cruises reflect the old system 1 point. Both Those cruises are for 7 days each. I think I’m at Emerald; 56-58 points depending on the conversion process. But, my official status shows Platinum at 50. I’d like to see my loyalty rewarded, too. I’ll post an update once I hear back. I already have my next cruise booked for Sept’23.