jfizzlewizzle

3 hours ago, recogneyes said:

This is one of the college party cruise sailings so I would assume the organizer booked a large number of rooms and then maybe Royal released some back into inventory.  Did you receive receive 4 confirmation numbers when you booked or just 3?  If just 3 then we have to assume there was a glitch and 4 rooms were never booked.  If you have 4 confirmation numbers then I'm sure Royal would do their best to accommodate you all.  If you never had 4 then I think you may have an issue.  One suggestion I have is to search college party cruise and contact the organizer to see if perhaps they have any cabins left in inventory.  

I had 4 confirmation numbers. Spoke with royal carribean and they were helpful with finding us an accommodation. 

Over a month ago I booked 4 rooms in total for my friends and I on the RCL website. One room was a balcony guarantee, another was interior guarantee, and a pair of connecting rooms (2 per room) that I was able to choose. Flash forward to a few days ago when we were checking in, we noticed that there was never a 2nd connecting room and all 4 people were assigned the same room. We spoke with a Royal Caribbean representative that said the ship (due to sail on the 13th) was fully booked and that this was a weird situation that they have "never seen before". The only options offered to us was that they could TRY to find us a combined 4 person room or cancel/rebook the one connecting room that was left out. Obviously both options are less than ideal. I read about how several other ships have been overbooked recently and was wondering if this was one of those situations. Any advice would be greatly appreciated. Thank you!