jfizzlewizzle

I had 4 confirmation numbers. Spoke with royal carribean and they were helpful with finding us an accommodation.

Over a month ago I booked 4 rooms in total for my friends and I on the RCL website. One room was a balcony guarantee, another was interior guarantee, and a pair of connecting rooms (2 per room) that I was able to choose. Flash forward to a few days ago when we were checking in, we noticed that there was never a 2nd connecting room and all 4 people were assigned the same room. We spoke with a Royal Caribbean representative that said the ship (due to sail on the 13th) was fully booked and that this was a weird situation that they have "never seen before". The only options offered to us was that they could TRY to find us a combined 4 person room or cancel/rebook the one connecting room that was left out. Obviously both options are less than ideal. I read about how several other ships have been overbooked recently and was wondering if this was one of those situations. Any advice would be greatly appreciated. Thank you!