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HomosassaMarshall

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  1. Like
    Neesa
    HomosassaMarshall got a reaction from Neesa in Staffing Issues Query   
    Just returned from a trip to Alaska on Ovation.  Staffing issues are REAL.  Lines are never ending.  Wait times are long.  They booked to capacity.  After 10 Cruises on RCCI, I may think twice on booking another.  They (the management) should take a look and lower the bookings until staffing can be corrected.  SAD at the once in a lifetime trip was tainted by a company we have been loyal to.  RCCI's shut down made them forget who their true customer guests are.  Do better RCCI!
  2. Sad
    BowTieBrigade
    HomosassaMarshall got a reaction from BowTieBrigade in Staffing Issues Query   
    Just returned from a trip to Alaska on Ovation.  Staffing issues are REAL.  Lines are never ending.  Wait times are long.  They booked to capacity.  After 10 Cruises on RCCI, I may think twice on booking another.  They (the management) should take a look and lower the bookings until staffing can be corrected.  SAD at the once in a lifetime trip was tainted by a company we have been loyal to.  RCCI's shut down made them forget who their true customer guests are.  Do better RCCI!
  3. Like
    WAAAYTOOO
    HomosassaMarshall got a reaction from WAAAYTOOO in Staffing Issues Query   
    Just returned from a trip to Alaska on Ovation.  Staffing issues are REAL.  Lines are never ending.  Wait times are long.  They booked to capacity.  After 10 Cruises on RCCI, I may think twice on booking another.  They (the management) should take a look and lower the bookings until staffing can be corrected.  SAD at the once in a lifetime trip was tainted by a company we have been loyal to.  RCCI's shut down made them forget who their true customer guests are.  Do better RCCI!
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