TexDog

Exactly what I'm thinking - that they may be cutting back. Two 5-day cruises earlier in the year (April & May) both had lobster, but my 5-day last week didn't. (And mine was between two 9-days) Don't blame Royal for this, just a bit disappointed.

Thanks for that info @smokeybandit. I just got back from a 5-day on Grandeur that didn't have lobster & checked the menu for my 5-day on Voyager next May. Lobster doesn't seem to be on the menu at this time, but that is almost 6 mos away.

Got this one booked last nite with the help of Jenn Greene of MEI. Really appreciate her responsiveness & working late to get my group booked! I haven't been on Voyager before but have been on Adventure & Mariner that are in the same class. Just got off Grandeur last week and still can't wait for May to get here either - haha. Cruise Planner Black Friday sale has some great prices right now... Since The Key is at what I typically pay for just Internet, it was a no-brainer purchase for me.

Sounding more promising, @Maddog!

Glad to see that you had no-probs, @CrimsonCruiser! That's much more like what I experienced before. Unfortunately, still no joy for us. My wife called again yesterday and the end result was that we're to wait & see if we get the download link over the next 7-10 business days. I also submitted a message yesterday via the form @ https://www.royalcaribbean.com/contactus. No email back other than the automated confirmation about the submission. Today is the 15th business day since disembarking.

Even worse situation here, I'm sorry to say. Wife & I were on Liberty of the Seas Oct 10-17 and also ordered the 50 photo package. Three calls to customer service so far. On the 1st one, the CSR sent an email to the photo group and we were to expect an email response. (That call may have taken place after 5pm Eastern.) After 7 business days passed since getting off the ship & no email, she called again. She was informed that the expected email delivery is now up to 10 business days post-cruise. Still nothing after that time. She called again at the 11th business day mark and told if she doesn't have something by this Thursday to call again. Customer service folks that answered the phone were pleasant and seemed to be trying to be helpful. But whoever is actually taking care of the photography now is definitely dropping the ball. In the past, we had no problems. Hope to report a good news resolution tomorrow! I learned my lesson, tho. Shoulda done whatever necessary to download the pics while still on the ship.