DO NOT use this travel company for your insurance.
I am still trying to get resolution from them for a positive covid test on child on June 10th cruise. Missed part of cruise, missed a shuttle to FLL, missed flight, well was told by royal that we weren't allowed to fly. Royal took us to rental car company, said goodbye. Had 2 young daughters with no car seats to drive all the way to PA. Royal basically has said sorry we do not cover any of these expenses. AON is refusing to pay for them also. As I am holding while customer services says "no worries" going on an hour this time so far.