sparkers

RCCL used to let you get off a day early for a charge when staying in the same port on the last night of the cruise. I had called about this a while ago and they said they no longer allow this because of covid. This still are not allowing this. I have an 18 night that overnights in Istanbul and there is a 4:30 a.m. flight. Anyone know why they do not allow this?? I was just on a NCL and they allowed it.

What would be the earliest flight you could get out of San Juan if you were one of the first off?

What was the earliest you could get off the ship carrying your own luggage in San Juan?

I would like to add another week onto existing reservation and final payment has occurred. Do they waive the change fee for this?

I recently spoke with a friend and was talking about the frustration I was experiencing with FCC and Royal. If you have used your FCC on a cruise and then that cruise also got canceled you have to call them to reissue it. Because now you have the original FCC and any additional amount from the cruise that was canceled that now becomes another FCC. Then if you think they will reissue you may find out you were wrong and need to call them again. Then it might need to be researched by resolutions and then you need to call again to have it reissued. I could go on and on about all of the confusion and frustration with this. It shouldn't be this difficult and I can only wonder how many don't even know what they have out there. When all is said and done I suspect there will be money out there that I am unaware of. Yes they SOMETIMES send an email but often they don't. My friend said that with NCL all you have to do is go into your account and all your FCC amounts and where they are used is posted. Now why can't Royal also do this? It would take away all the frustration and confusion and cut down on staff costs to spend countless hours on the phone trying to resolve this with us.

Note sure where on CC since it came up on a search and I can't find it again which is why I am asking here.

I had the link for this from someone that posted on Cruise Critic. It was a PDF that had all the percentages listed for room numbers. I am looking for the Ovation percentages if anyone has it.

I had several FCC from being on a cruise during the past hurricane and had used several on cruises that were canceled. I called Royal........On hold first time ONE HOUR and 30 minutes, second time ONE HOUR, third time another Hour!!! No seems to be able to answer the question when given the FCC Certificate number what happened to it. This greatly concerns me since I have FCC from two cruises that were canceled. Staff seems confused about these and when you add past ones they don't seem to know how to look them up. I was relieved to find I can change FCC back to a refund but what about FCC before that were used on canceled cruises?? P.S. No response to emails either but they do answer the phone if you want to book another cruise!!!

I used a TA so Royal will not help to clarify questions regarding this. I included a supervisor at the travel agency and she made no comment to the agent saying I would lose the 450.00 deposit in order to upgrade for less than 900 from an inside guarantee to virtual inside. I won’t use this agency again. I will wait and hope for the offer from Royal. For that amount I could bid on a suite! I

Wisconsin and the cruise is in November. Final payment is in August.

I have an inside cabin on the Explorer of The Seas. I am traveling solo. I have a Bogo60 NRD of -435.00, Saving NRD -50.00 for a total of 1124.86 I wanted to upgrade to a virtual inside for an increase in total price on RCCL to 1242.90 which included Flash sale -50.00 Resident NRD -176.00 and 30% -582.00. The agent said I could not do this unless I cancelled and lost my 450.00 deposit. Otherwise she said it would cost me over 900.00 to upgrade to a virtual inside. I have never had this happen !!!! Have others had this type of experience where you are unable to upgrade to current prices??? Where can I find more information on codes and rules????