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Dries

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Posts posted by Dries

  1. 2 hours ago, H1UBS said:

     

    The 'option' to cancel for a full refund was available to all under their own T&C's, when they made major changes to the itinerary. They just didn't advertise it or suggest it was an option so they could keep hold of your money !!   If you had asked for it, you would have got it !

    If that’s the case, they just lied.

  2. 6 hours ago, Jane Hindry said:

    You have my greatest sympathy. Everyone must be so angry about the way this has been handled. 
    We are grateful we were able to cancel everything with full refund. 
    Originally we were booked to go to Angkor Watt prior to the cruise. Could this be an option for you?

    Wishing you the best of luck. 

    Thanks! Angkor Watt is certainly on my bucket list!

    We’ve decided to go to the Maldives.

     

  3. Cancelling the 12th for a cruise departing the 15th is not really funny... certainly after RC already changed the route.

    I had to rebook a lot of hotels and flights...  (still not finished)

    Original plan was flying to Hong Kong, stay a few nights there. Than fly to Singapore for the cruise going to Hong Kong. 
    So after the rerouting had to cancel my international business flight (booked with miles, to make it complicated), Hong Kong Hotels before and after the cruise and flight to Singapore.

    Booked new flights to Singapore, hotel before and after the cruise. Now I'm stuck in Singapore with a gap of 10 days... and figuring out where to go next... Have to rebook my flights and hotels once again!  This costs me far more than RC offers.  Not to mention the hassle. 

    RC could have been more forthcoming and anticipating. Even now they're keeping people hostages with not letting them cancel the March Quantum cruises for a full refund...



     

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