stringfellow

Received a call today from my TA, and was downgraded from a Crown Loft Suite to a 1 bedroom Grand Suite.   Not very happy about this, and feel that an onboard credit is owed.  Having 200sq ft less in the room, and 1 less bathroom without providing a credit is not great customer service.

And now testing will be required to re-enter the US.  I get it, but think of the logistics if you are on a cruise or even trying to do a vacation outside of the US.   Can't cruise, making it harder if I go on a land vacation outside of the US.

Mandatory Testing to Enter the US

@JenBee - According to RCL this morning payment is still due on 23 March.  This may change as I am sure the customer service reps are following what they have been told at this moment.  I am considering cancelling (really don't want to) and doing a different cruise however I would be losing out on all the promotions/savings.  I priced out other Caribbean cruises, and right now they have a different promotion running and of course it is more expensive than it probably should be.  It would be nice if RCL would offer additional discounts if we cancelled, but still wanted to go on a different cruise during the same period.  

This virus is really being a pain in the @#$.  

In regards to AA refunds, you will need to escalate to customer service and explain the situation.  If anything ask them to extend a credit to be used in the next 12 months.  This way you are not losing out on the airfare costs, and AA still wins by you flying with them.

I know this is topics has been discussed a lot lately for anyone who has a cruise in the Med with three of the five ports being in Italy.  Final payment is coming up on 23 March, and I just read RCL looks like they are extending final payment on some itineraries in this region by a month.  

My real decision is do I make the final payment and roll the dice knowing if Italy is still on the "hot list", RCL may cancel the Italy ports and possibly substitute them for something else (not sure Allure can dock in many places due to the size)?   I really want to go, but I don't want to find out at the last minute that RCL cancels the Italy ports, adds additional sea days, and refunds the excursion costs.    

I have been looking forward to this trip and understands RCL has no control over what is happening right now.   So, questions:

1.  Considering the cruise isn't until late June what are the chances of RCL cancelling the cruise?

2.  Does anyone know if any itineraries have been modified for current cruises that are occurring over in the Med?

 

If this was a Eastern/Western Caribbean cruise, I would have no worries as sea days would be welcomed.  However, it is the Med and seeing the sights is why I chose this cruise.  

Is it just me or is it weird that RCL is not showing any excursions for Day 2 (Palma De Mallorca)?  I have the other days planned/booked so not sure if RCL is just waiting to release day 2.