Royal Caribbean pushes back China sailings return & cancels Denmark cruises
Royal Caribbean announced more cruise cancellations caused by the current state of world health, as well as new regulations imposed by Denmark.
Instead of resuming China sailings in the beginning of July, Royal Caribbean has extended its cancellations through July 12, 2020 for Quantum of the Seas and Spectrum of the Seas, as well as Voyager of the Seas sailings through September 2020.
The cruise line had cancelled all of its China sailings through the end of June during the last round of cancellations, but now the resumption of sailings in China may not begin until at least July 12.
Additionally, Copenhagen, Denmark has restricted all non-essential travel through August 31, 2020. As a result, the following sailings have been cancelled:
- Brilliance of the Seas departing on August 21, 2020
- Jewel of the Seas departing August 8 - 22, 2020
We continue to monitor the progress and evolution of the current environment as we begin to balance continued safety with a gradual return to normalcy. At the forefront, the health and well-being of our guests and crew, as well as the communities we visit, fuel the decisions we make as a corporation. As we work to prepare our ships for their operational return, extensive planning and research have proven essential.
Guests booked on any of the affected sailings have the following choices for compensation.
125% Future Cruise Credit to re-book a new cruise by December 31, 2021 for sailings departing on or before April 30th, 2022. This will automatically be issued by July 24th, 2020 via email if no action is taken.
Taxes and fees, as well as any pre-purchased amenities or onboard packages will be automatically refunded to the original form of payment within 45 days from the cancellation date.
Lift and Shift: If you prefer to move your cancelled booking to a 2021 sailing, you can take advantage of Royal Caribbean's new policy where the cruise line will price protect the original pricing and/or promotion on the same itinerary, length, product, and stateroom category as your original sailing within 4 weeks (before or after) of the original sail date in 2021.
You will need to contact your travel agent by June 25th to take advantage of this option.
100% Refund: if you prefer a full refund, you have until December 31, 2020 to request a refund and deactivate your certificate. You can expect to receive your refund 45 days after you submit your refund request.