Royal Caribbean updated the way it offers select guests complimentary upgrades effective earlier this week.
Beginning on November 11th, Crown and Anchor Society members will be considered for a complimentary stateroom upgrade the week prior to a sailing. The only way to qualify for an updated is to select your upgrade preferences at the Crown and Anchor website at http://www.royalcaribbean.com/CrownandAnchor.
Complimentary upgrades will only be processed for members whose preferences have been registered.
Upgrades will only be offered within a week prior to the desired sail date as follows:
Grand Suite to Owner's/Family Suite
Jr Suite to Grand Suite
Balcony to Jr Suite
Oceanview to Balcony
Interior to Oceanview
The change appears to be a move to standardize the upgrade process, where unsold staterooms were offered to Royal Caribbean passengers that had previously booked the cruise with less direction in terms of who qualifies and when. While not explicitly mentioned, we are assuming upgade preference will start with the highest level of Crown and Anchor Society membership and filter down through the ranks as availability dictates.