A retired couple that took a cruise aboard Royal Caribbean's Jewel of the Seas this past June are upset about how they were treated following an outbreak of the Norovirus on their ship. John and Christine Stevens were on a Baltic cruise aboard Jewel of the Seas when John contracted the Norovirus that left him with stomach cramps, severe vomiting and diarrhea. They take issue with how they were treated after catching the nasty bug.
The two have law hired firm Irwin Mitchell to investigate a claim on their behalf say they were not the only ones who were affected. Allegedly, the onboard doctors were so backed up, that John was forced to simply take Imodium while he waited. In addition, while under the influence of the bug, he was quarantined in his stateroom and was unable to obtain food and drink during their confinement in spite of several phone calls to room service and one to Passenger Relations.
“We want answers. I find it unacceptable that a travel company can just take money off people like us and not live up to their side of the bargain. I want to understand how so many of us fell ill and what Royal Caribbean is going to do about it so that it never happens again.”
