bryanjanettesmith Posted September 8, 2023 Report Share Posted September 8, 2023 The app on my phone correctly displays the cruise we have booked. However, the shows I reserved (the other day) and our excursions I have booked no longer show on my app. It's been like this for about 2 days now, ever since check in. When I log into my account on a desktop however, the reservations are still there. Is this a mess up with the app on my end? (I've checked to make sure it's updated), or is this an IT issue with RC? Should I call customer service? Or will it work itself out on its own? The cruise is Oct 22nd on wonder. Quote Link to comment Share on other sites More sharing options...
Ampurp85 Posted September 8, 2023 Report Share Posted September 8, 2023 Welcome, It is definitely an IT issue and it will work itself out on its own. Customer service will not be able to help with the app issues. Especially since it will show up in the cruise planner. bryanjanettesmith 1 Quote Link to comment Share on other sites More sharing options...
bryanjanettesmith Posted September 8, 2023 Author Report Share Posted September 8, 2023 Appreciate the response, thanks so much. As long as it works itself out by the time we go! Thanks Quote Link to comment Share on other sites More sharing options...
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