Ernie G Posted March 31, 2022 Report Share Posted March 31, 2022 I redeemed Bank of America/RCCL points for a OnBoard Credit to be used on a RCCL cruise that canceled in January 2022. I am now booked on a 5/2022 sailing and am trying to locate the proper phone number to call to find my OBC and have it transferred to the new booking number. Does anyone know which department or phone number I would call. Thank you in advance. Quote Link to comment Share on other sites More sharing options...
Allen2 Posted March 31, 2022 Report Share Posted March 31, 2022 Try 888-305-4626. Rene in "Resolutions". Do not know if Rene still does this. This worked in the past. Quote Link to comment Share on other sites More sharing options...
David Elms Posted March 31, 2022 Report Share Posted March 31, 2022 Hey Ms E, If you used a travel agent for your rebooking that is coming up in May of this year then the easiest thing to do, would be to kindly ask them to get it transferred to your new sailing. They can do it much easier than we as individuals can which always makes having an agent great! However, if you did not book with an agent the best number to call is (888)305-4626 as this is the reservations department and will be probably a little faster than going through the main royal customer service line. Quote Link to comment Share on other sites More sharing options...
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