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cruise planner change--excursion disappeared


TJP

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I was just checking the planner for our cruise to the eastern Caribbean next week. I noticed that an excursion that we booked for St. Maarten is no longer showing up in the cruise planner, but is still showing as reserved in the app. Can anyone please tell me what this might indicate--excursion fully booked, excursion cancelled, etc? I haven't gotten an email from Royal giving any information.

Thank you.

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Usually the excursion will show as "Sold Out" in the planner rather than disappearing, but that is not always the case. Try checking for the excursion in your calendar in the planner online rather than through the app.

If you want a "quick" answer from Royal, email is not the way to go. Even waiting on hold via phone will get you something quicker.

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