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I was on a cruise last week (feb 2020) and got my club royale prime membership. I want to ask if my prime status ends on march 31 this year and resets to zero or is it valid Until next year which is march 31, 2021? Thanks!!
I wonder if there are any Club Royale members out there who have received any information on the new casino rewards program ? What little information I have received has been both contradictory and fuzzy. I understand the new program will have a tiered rewards hierarchy. That's about all I know for sure. I have heard that it was going to start in March but was delayed. I've heard lots of conflicting information on what is being retained from the old program and what is new. I have heard that there is a rather nebulous process by which we are all being "grandfathered" into some appropriate (according to what criteria...who knows) tier level based on past wagering history over some arbitrary period of time (1 year, 2 years ???). I've heard that they are retaining the existing cruise discount reward policy (basically 20% off) for some period of time but may eliminate it in the future. I've been told that waiving the 5% convenience fee for getting money at the table (or at the cage) would be retained regardless of your tier level (that came directly from a Club Royale representative on the phone). All or none of these things may be true. Does anyone know anything ?