Dempsey

I just got off the phone with RCCL. They didn't mention a system glitch this time but tried to convince me initially that the price of $388.22 for a premium package is the 20% off price. This amounts to $47/day instead of the normal $49/day. I went through the math with them and at 20% off we both got a price of $323.79. She tried to book me at this price but the end price always defaulted to $388.22 somehow. Her resolution department told her the discount price was $388.22 and that was all she could tell me. I asked why they'd advertise a 4% off sale as 20%? No answer and certainly out of her control. She was very nice, just couldn't do anything. It's concerning because if someone went to book on my cruise planner not knowing regular prices they'd book at a hardly discounted rate thinking they saved 20%. I'm just going to keep checking my cruise planner periodically to see if anything changes, but it's definitely strange.

I've had a similar issue for my sailing on Oasis out of Ft Lauderdale. I've been told it's a system glitch as pricing listed doesn't reflect 20% off. Oddly enough, mine says 20% off but is maybe 3-4% less than normal price if I add it to my cart. I'm not sure how it works outside the US, but in my experience the premium package here at regular price should always be $49/day plus 18% gratuity for a 7 day total of $404.74. I'll check back if I get any more info from them today on the glitch.

I noticed this 20% off thing two days ago for my June cruise on Oasis, except I only saw the select package available. Called and was told there was a glitch in the system and to wait a day. Called back next day and was told there was a 20% off promotion for my cruise but there was still a glitch and to wait another day. They assured me the 20% off would still be valid. Today, all the package options show but at about a 4% discount instead of 20%. I think the same thing you're showing probably. I'll be calling today and can let you know what they say.