Dstyska

That is ok with me.

Do not sail with Royal Caribbean. I am so frustrated with Royal Caribbean. We went on a cruise in April,when my husband and I or departing my husband noticed he had left his prescription glasses in our cabin. The staff would not let us go back to our cabin. We were informed that we needed to file a report through chargeback. Please understand we were still on the ship but they just wanted us to depart. We have done everything we we told to do and have called several times and nothing seems to be getting resolved. My husband has offered to go to the warehouse and look for his glasses which we have been told he cannot do. We were at one time told that if we provided a receipt for what we paid for his glasses they would give us 60% of what we paid for the glasses. Now we’re told they’re only giving us $50. This is not acceptable when we have done everything we were told to do And we paid over $1900 for the two pair of prescription glasses one of the frames is a Maui Jim and the other ones are Oakley’s. I would love for someone to help us on this matter. This is not acceptable.