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JimD

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Posts posted by JimD

  1. On 3/25/2024 at 8:20 PM, The Whitts said:

    Hey all.  Myself, wife, and kids (daughter 15, son 11) will be on-board.  If anyone has ever done an overnight port, do you know how late the tenders run?  We want to swim with the Manta Rays, but don't necessarily want to have to get a hotel for the night. 

    Someone said they called and RC won't commit to times now because of possible weather conditions but it has been up to midnight on other cruises the said. 

  2. We booked with this program because we wanted the peace of mind that thew ship wouldn't leave without us if something went wrong. We were wrong. We were at the airport waiting on the first of 2 flights when we got a text from Air Canada that there was a 5 hour delay on our second flight. We called these people right away and the Indian lady that we could barely understand just said well looks like you will have to cancel. nothing can be done. We had a year in planning this cruise and had taken off work and pulled our daughter out of school. this was not acceptable. we told her we would call her back as our first flight was boarding. you could hear her saying i wouldn't do that! as we hung up on her. After getting to Toronto, we spoke to Air Canada's customer service and they were able to get us there on 2 additional flights but at least we got there no thanks to these clowns. 

    the guy sitting next to me on the next flight had the same experience but when he called, the person actually tried to help him get on another flight. I think we just got someone who didn't feel like working that day.

    long story short, book your own flights and fly in the day before and get a hotel room. these people are awful and barely speak English.

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