I figure I’ll add my situation in here as well.
I used my phone, but through the Royal website, not the app.
I booked excursions for our family on the evening of Nov. 8th. Everything went through normal, received a confirmation e-mail (which says the 9th) and checked that the charges were pending on my card (Visa, but not Chase). This was the first and only booking of the excursion, and not a cancel and re-book.
On the 9th, I decided to purchase an internet package. From phone, on website, etc. (all same as above). Again I received a confirmation e-mail, and noticed again that the charges were pending (and saw the previous ones still there as well)
Not until I saw this post first pop up did I check again. Yup, the excursion from the 8th was dropped from pending, and never made it to “posted” charges. However, the internet from the 9th did get posted and charged.
Everything on the website still shows that I have the excursion booked and paid for.
Edited: To add that I’m booked through a TA.
We don't sail till April, so currently I’m not concerned, as I’m fairly confident that the excursion charges will just eventually go through on the card.
More so, I’m just adding more info to this post if it helps anyone pinpoint the problem.