Ptrg

I m sailing on Adventure from Nov 28 to Dec 3. So I m thinking to pay for internet on board to watch all the games because I m not sure and where to watch all the game on those day. It only happens 4 year at a time

Have anyone booking online with TA like Cruise line , Cheap cruise... Ect? Are they really give you more (some bonus credit to use on cruise ..) then booking direct to RC? Thanks

1 hour ago, Ampurp85 said:

Booking and payment were at the same time? Or did you book and then make final payment?

Most reps aren't always well versed in policies, but they would see everything related for something like this. They also have checks and balances in place to assist when it comes to repricing and such. I wish it would have worked in your favor but not all policies will be available to everyone.

Yep... I called RC, booked and paid same time. I thought it was simple when  booking  airlines 's tickets: pick the date, time and pay... Done

21 hours ago, Ampurp85 said:

Well, you could have been since this is an hour guarantee and not a day. I.e. if you booked at 10am on the 12th you would need to call before 10am on the 14th, not any time on the 14th.

Yep... That what I did: paid at 7pm on 22nd , September, 22 called back at 8am on the 24th... And wasn't qualified

15 hours ago, berkeleykel said:

Does the cruise contract actually state that the final payment deadline turns off the “48 hours from reserving” language? 

Not to mention that even if Royal had the better contractual argument (not clear at all to me that they do) it still would be incredibly misleading to put a 48 hour best price guarantee at check out for a booking to which it would not apply, when clearly it is being used to induce booking. 
 

@Ptrg did Royal claim you were outside the 48 hours or that the policy just didn’t apply to your booking?

They claimed me was outside the 48 hrs which actually I wasn't.... Thanks

On 10/10/2022 at 11:08 AM, Xaa said:

Here's the full terms and conditions.  I do think Ptrg would qualify based on the program and assuming all other stated facts.

Clearly speaks to 48 hours from reserving.

 

Terms and Conditions
The Royal Caribbean Best Price Guarantee applies to the cruise rate only. The Royal Caribbean Best Price Guarantee will not apply to government fees and taxes and/or any fuel supplement charge. Lower rates must be Royal Caribbean?s publicly advertised rates available to the general public. Group rates, membership programs, charters or other Travel Agent promotions not offered by Royal Caribbean to the general public, including but not limited to travel agent rebates are ineligible. To submit a Royal Caribbean Best Price Guarantee claim, please click on the link above and complete all the required information. You will be asked to provide the lower rate amount and where the rate can be found. The lower rate must: i) be for the same ship, sail date, stateroom category and number of guests; and ii) be available for reserving at the time Royal Caribbean reviews your submitted Royal Caribbean Best Price Guarantee claim form. All Royal Caribbean Best Price Guarantee claim forms must be submitted on-line within 48 hours of reserving your cruise and verified by Royal Caribbean in order to qualify for the onboard credit. The onboard credit is non-refundable, non-transferable and has no cash value. Any unused portion of the onboard credit will be forfeited. The Royal Caribbean Best Price Guarantee may be discontinued or changed at any time without notice. The Royal Caribbean Best Price Guarantee is applicable to North American reservations only.

Thanks Xaa.... Finally someone can see it

On 10/8/2022 at 5:50 PM, TXcruzer said:

 

You purchased your cruise inside of the final payment deadline. there are NO price drops after final payment.

Period

End of story

It is not telling me inside or outside of my final payment... It only say we have 48 HOURS for best price guaranty... I wish they should say more clearly on this page on their website. That's my point of view. 

Once again, before making a payment, I only see this information (see picture) it only show that we will get OBC if the price change within "48 HOURS"... nothing else. It never show to customer about " 60/75/90 days for final payment ..ect" which  is we never know until now. I just not agree what I read on this page in that picture...! 

On 9/25/2022 at 5:13 AM, Traveling Mike said:

The only time I have not gotten a price drop is when there were no more cabins in my category. 

But at least they give you OBC or nothing? 

23 hours ago, Ampurp85 said:

I sail in Nov, my final payment was due in Aug. So, if you booked in Sept, you were past the final payment date and therefore none of those policies apply. It is not misleading. 

It is first time we booked for cruise ship and we have no ideal about 75/90 days to final payment. So like I discussed above: I called in to shop for prices/rooms on 9/21/2022 , called back next day and make full payment, early in the morning of the 24th , price dropped... Called back then got denied. Please explain when we are able to get either OBC or refund the different... So next time we will get it( maybe not with RC anymore... who know)Thanks in advance 

3 hours ago, Coda_Sarah said:

I am not surprised they are no longer allowing it after final payment.  On a happier note, I have seen 3 price drops on my cruise and taken advantage of every one of them!

Hello... Could you tell more details about it? Did you call in within 48hrs....? You are only one so far as I know in this forum

1 hour ago, Atlantix2000 said:

There is no difference in final payment policy between picking your room or letting them pick your room (also known as a Guarantee booking).  You haven't told us when you are sailing so we can't fully answer your question.  If your cruise is already past its final payment due date, then your price is set.  It doesn't matter when or how you booked.

We are going to sail Nov this Year 

20 hours ago, TXcruzer said:

"find their ways"??  If it was past final payment, then that is policy; no price match.

I called in on the 21st of September to shop for staterooms (from interior to balcony... How it work for pick your own rooms vs their pick it for you. Ect...)so the next day we called back, picked the room we like, and paid for it.. ( on 22nd).. so "their ways" was the 21st was the day we booked??!!! Not on 22nd... For me it was a trick... 

We paid at 7pm on 22nd of September. The prices was dropped on 8am the 24th of September... So it was less then 48hrs isn't? But still denied 

18 hours ago, LJay0301 said:

We learned this the hard way too - when we booked our sailing for Nov right after labor day we paid in full since the final payment date was pretty much right away (we took advantage of some of the labor day sales) we then saw it drop about $200 after the final payment date and called to see if we could get OBC for the difference but since it was passed the final payment date they wouldn't do it. 

So we learned the lesson the hard way - and will probably use a travel agent next time and book more in advance. 

We did make full payment then less then 48hrs later, price dropped, we called back but they still find their ways to denied OBC or refund the different.... 

2 hours ago, Xaa said:

Right, New term gives 48 hours from booking.  Old term also had a clearly defined window indicating that it would go away come October 2022.  Sail date had to be by September 30.

I m so confused about 48 hrs from booking... Does it mean 48 hrs by the time you submit your full payment ? Could you tell... Thanks 

For them when you "booked" is the time you called in and shopping for rooms/prices... Not the time you called back to make your decision which room you pick and paid for it... That's rediculous 

According to this attachment that I read on their's website... They denied to give me the different price after We see the price drop this morning. We paid on September 22 around 7pm c. t (issues day)any ideas? Thanks 

1 hour ago, LJay0301 said:

We booked our cruise as a GTY for a balcony room. My reasoning for this was, we were booking kind of late, you could say last minute booking for a Nov cruise we booked it about 2 weeks ago so the choices of rooms were slim & to choose my own was about $150 -$200 more, which isn't a lot but with so few rooms why spend the extra on that when I can spend it elsewhere. 

I think if we had booked months out I would have rather pick my own room with there being more options to select from - or if we were traveling with others and we wanted to be all close together. 

My partner is a more seasoned cruiser than I am, he grew up cruise where I have never been - he would rather chose his room because he has more preferences as to where he likes to be on a ship. 

So I would say if you are traveling solo or with one other person and just need one room & you don't care where it is than go with GTY option.

If you know you like a certain part of ships or want to be central to elevators or not near certain areas and there is a good selection to chose from than pick your own. 

The balcony is not cheap... So if you let them pick your room, it may end up with obstruction Infront of the door... (What I read some reviews online) is it some kind of disappointing, isn't it? Bc we pay lot money for the view... 

On 9/19/2022 at 2:17 PM, Robmtx said:

On Adventure last May and thought the ship was fine. Our problem was cabin location, right next to where they bus dishes they retrieve from room service. As early birds in our room by 10pm, we heard the clanking of dishes until 11pm. I poked my head out once and the crewman doing it said "oh, sorry" then continued on making loud noise after I went back in my room. Guest Services said they'd address it and it was better for one night then back to sounding like we were bunking in the dishwashing area in the galley.

The smell of smoke penetrates up from the casino...some days worse than others. Also forgetting what side of the ship you're on and walking down the pool deck and into the smoking section sucks. I've had these problems on more than one ship in the fleet though. 

Overall Adventure was fine for us in 2018 and recently this May. We'd sail her again.

What room number was you stayed? Thanks

Hello everyone, we r going to book our first cruise (Adventure) but we confused how good/bad if we let they pick our room? Is it good idea if we let there pick our room then going to upgrade later? Thanks