We are scheduled to sail on Ovation of the Seas on 9/2/22. Our reservation is linked with another couple, booked through Costco. Thursday, we got an email from RC canceling our drink package so went into our app to find our reservation wasn't there but the other couples was. Called Costco to check in and after 2+ hours on the phone, we have a room on Ovation for the 9/2 sailing but we couldn't get the same room back and Royal offered no compensation for the inconvenience. We were able to repurchase the drink package at the same price so we went ahead and rebooked that. On Friday, the exact same thing happened. Spent another two hours with Costco to get our reservation reinstated. We were told that we were on some "list" that canceled the reservation. Has this happened to anyone else? Any advice to try and get our original room back? We are now four floors away from the other party and disappointed at the inconvenience this will cause when we are on the boat.