Gibbo

This is my conversation this morning about booking transfers for August 14th Cruise

It's seriously the most frustrating thing....we need transfers from Ravenna to Venice Airport (our hotel is next to the airport as we fly very early the following morning). Cannot get one, firstly told we need to fly out the same day, tried 4 times to get it and they wouldn't let us book even after being told the same day flight thing is no longer a thing (and giving them a same day flight number). Now being told there are no transfers available for that sailing. We're now going to have to wait to try and book them on board. It has already made me state in my head I will never sail from Ravenna again.

If you are trying the website and you have multiple surnames on your booking, try all of them. I accessed with a surname that wasn't the lead booker.

We've been researching this and Royal Caribbean do offer a transfer on a coach to the airport in Venice. It's pricey at £39pp each way (we were only looking at the return leg), there is no price drop for children. There are multiple times available. You also need to have flight details for airport, we don't fly out until the following morning and whatever system they are using seems to be struggling with this. Might try and find a flight leaving that afternoon and give them those details instead and see if that makes it easier to book. You have to ring to book, you cannot do so online or over email (not a clue why!) The other option we looked at was the train but with small children + bags we're probably going to take the hit and book with RC. Must admit to feeling a bit tricked that they still use Venice in the port name and it's actually not Venice and the extra hassle and costs that now entails.