Kelly m
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Kelly m reacted to Jacki_MEI in From Brilliance to Independence
Hi Kelly!
If you used an FCC for any part of your payment it may have 'fallen off' - I had that happen with one of my client's reservations. If so, just give Royal a call or have your TA call and ask them to reapply.
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Kelly m reacted to AnnetteJackson in From Brilliance to Independence
There were lots of issues made with the moves from deployment. Call them if you booked direct or contact your TA. They will adjust to price protect and to be honest the current promotion might be better than your price protection. So make sure to ask. ALSO - make sure if you were booked refundable rates that you still are. I had a couple yesterday that were switched by deployment when they made the changes.