Well, thanks for sharing your experience “Lovetocruise2002”!
As for “SC service” not applying when you are not on the ship as you mentioned, I have clearly found that out -lol.
However, I would think from a marketing standpoint, RCL would take better care to value Star Class customers, before, during and after a cruise!
It all just seems so counter productive for the sake of the cruise line, because most existing customers are the most likely to be potential future customers too. When you consider the marketing costs to attract new customers, delaying refunds to existing customers accomplishes nothing but the risk of additional lost revenue in the future too.
Bob-USA got a reaction from Lovetocruise2002 in STAR Class Cruise Cancellation Not So Special
Bob-USA got a reaction from Ogilthorpe in STAR Class Cruise Cancellation Not So Special