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SCP

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Posts posted by SCP

  1. Hi everyone,

    I'm going to share my experience so far:

    I cancelled via "cruise with confidence" Vision of the Seas, 21st March 2020 

        The FCC vouchers have been already provided.

        I'm still WAITING for Taxes & fees CASH refund as agreed.

    Regarding the cruise planner, without any explanation RCCL refund me a lower value, I call the pre-cruise team and they acknowledge the situation and will sort it out. 

    My advice to everyone, ALWAYS check your refunds to see if it match what you have payed and call them if something is missing.

    Good luck and stay positive.

     

  2. Hi everyone,

    It's my first post here, I'm just looking where to spend my FCC valid until Dec.2021, on a Caribbean Sea cruise, including flights from/to London UK and looks like we/costumers are going to pay their current business non sailing.

    Me and my family were about to go on a Vision of the Seas, departing from San Juan  on 21st March  for a 7 day cruise calling 5 different ports, when this Covid19 developments forced us unfortunately to take advantage of the FCC the day before non-sailling order. Now we have to find another cruise WE SHOULD BE ALLOWED TO DO THE SAME TRIP COSTING SAME MONEY, to show some kind of commitment and respect for the clients.

    The offers at the present are disappointing for me, not even the future cruises are looking so interesting due to low port calling, more days at the sea and the most of them going to the non interesting only Royal Caribbean CocoCay business, but also now are MORE EXPENSIVE.

    For the most inattentive people, boring days at sea means you going to spend much more money inside the ship and you are not going to visit nice different places, CocoCay again is only good for their profits, because you are not going to spend your money elsewhere, this is 100% Royal Caribbean. 

    Does anyone knows about sales?

    Cheers 

     

     

     

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