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  1. How do you check the status of your account to see your refund is pending?
  2. where on the site did you find this?
  3. I cancelled my cruise scheduled for early June on March 11. I was told I would receive a full refund because I cancelled far enough out. I was informed I would receive a refund on my extras such as drink package in 3 to 5 business days the cruise itself in 7 to 10 business days. I have received nothing to date. Has anyone else received their refunds? Is it just taking longer because everything is sooo crazy righ now? Has anyone else received their refund? How long did it take? Should I call? Should I assume it may take 30 days?
  4. Ok I realized the difference in my situation is my cruise was not cancelled by the cruiseline. I cancelled my cruise. I still have not received my refund. I am still trying to figure out how long the process is taking.
  5. I have the same question. I cancelled on March 11 for a June sailing. I am due a FULL refund. I was not given an actual confirmation number, but I did get an email showing all of the my extras were cancelled. The nice lady said I would get a refund of the extras (such a beverage/internet/etc) in 3 to 5 business days. I would receive a refund on the cruise by 10 business days. I am more than 12 business days out and I have received nothing back...no refund at all.
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