Airish

24 minutes ago, Andrea555 said:

Thank you that is now the 3rd different answer I got. I was told It would go back to our original credit card and then I was told 48 hours no refunds and then I was told 72 hours ...all very confusing , but way too much money for onboard credit for us so not sure I’ll let this go longer than 1 week before we cruise .as long as it’s refundable credit I’m okay with it. Thanks 

Sorry, didnt see this original question. I had this exact same question and experience,  so I called royal Caribbean directly. They told me that the refund should happen automatically,  with the normal processing time that royal takes (3-5 business days I think). And if didnt happen I should call back to make sure that the refund happens. I also asked if I found out within the 48 hours of leaving for the cruise. They told me same thing applies no matter when I was notified of the upgrade,  and I should go to guest services while onboard if I didn't receive the refund right away.

So basically be prepared to have both or double charges on your credit card until everything is cleared up. This is because the upgrade is an automatic charge once your bid is accepted.

I'm currently in sky class awaiting to hear back about my upgrade. I'm 7 days out from my cruise and I haven't heard a thing,  I'm sure we wont be upgraded at this point but we're still in the running.  

Hope that helps!

16 hours ago, DLCruiser said:

Finally heard from Royal, 22 hours before Dec 1 departure. Our bid to upgrade to the new Ultimate Panoramic Suite was not accepted. The minimum bid was 800, max was 2800. We bid 2240. Oh well, still have our Crown Loft L2 and $2240.  

At least they give you the news on a day they know you'll be happy! Maybe it's a strategy lol.  Enjoy your vacay!

2 hours ago, WAAAYTOOO said:

When Royal first started RoyalUp, I imagined that it was in their best interest to sell all of the suites at their full “retail” price.  It didn’t seem to make sense to me that they would hold suites back and then offer them as RoyalUp upgrades.

Then I began to see how the program worked and now it makes sense for them to save some suites to use in their final RoyalUp lottery.  It seems that Royal can make MORE money on the cascade of upgrades than they can by selling 1 suite at retail.  If they are able to collect the upsell $$ from inside all the way to the high end suite, it is substantial and probably exceeds the price of a single suite at full retail price.  That would seem to be even more lucrative on the bigger ships with many more categories, which may help to explain the MOST recent recategorization scheme.  The most categories they can upgrade to, the more levels there are to the RoyalUp cascade. 
 

It’s all just a hunch. I have to real knowledge of how the program actually works.

Makes alot of sense too! You guys give me hope!

43 minutes ago, MadamG2U said:

Hello

I did the royal upgrade from sky to star class

I bid a smooch over the minimum expecting nothing but hoping for the best

We are sailing on 12/15 on the Oasis of the Seas and I found out last week.

So yes it is possible.

MadamG2U

Awesome! Thank you for answering and congrats on your upgrade. Unfortunately,  since I posted this my cruise has sold out of suites. So I think my chances have significantly decreased. 

Enjoy and Live it up for the rest of us!

1 minute ago, DLCruiser said:

We currently have a bid in to upgrade from Sky to Star on Oasis, Dec 1. Still waiting to hear if it will be accepted. We didn’t bid the max, but feel it was pretty aggressive.  

Excellent, please let us know how it turns out! We are on Harmony in the 15th!

29 minutes ago, WAAAYTOOO said:

I think it is rare, but I have heard of some who have been upgraded to Star Class.  Those suites generally sell out quickly but there situations where people have to cancel at the last minute for one reason or another.  The bids required to do that are anyone's guess.  Winning bids (from what I have read) have no particular pattern or value.  Good luck !!

Thank you! We are less than 30 days out and there are still plenty of suites available for regular booking. So I was thinking I had a better chance, but from reading other posts, it appears to be better if the lower class cabins are sold out-which they are. Oh well, I'm happy either way. 

Thanks again

Greetings all,

I've been reading through most if these threads and I couldn't find anything. 

Has anyone been successfully upgraded from sky to star class? 

Was it with the max bid? 

How soon were you notified prior to cruising?

Just wondering if its possible is all. Cant find where anyone came back with an accepted bid.

Thanks in advance!