deep1

Its still salt water, not hard salt , just hyper saline and is passed out of the ship. The fresh remains inside a permeable membrane that allowed fresh to pass under about 900PSI. I have a small water maker n my boat and yes it is near rocket science. I only make 125 gallons a day and thats enough of a pain to frequently monitor the gauges in a hot engine room. The first 7 gallons we make goes back through the system to clean any remaining hyper saline remnants from last usage...

They just tried me again, telling me I owed hundreds more (which was taken care of earlier) and I squashed it within minutes... Almost a laughable drive bye last ditch effort... I fired them a fist full of paid in full receipts and they backed right off. We're still good but they need to stop with the games. My entire day was consumed with this. 11 hours worth! I will likely never have the first clue how they do their voodoo pricing. But when I see clearly wrong things or ones that don't add up, then I don't back off. I don't think its malicious attempted theft. Rather training not being complete. This last one was a delay in communication between departments Earlier problems today stemmed from really inadequate training... Cruises are supposed to be fun but some become work...

About came unglued and after 5 hours spinning my wheels. Finally got to a supervisor . Less than 10 minutes to redo everything and do it right this time. Finally every bookin I have paid in full and no more FCC floating around...

Ok they woke her up after bugging my Fiance' at work... They didn't pay what was supposed to be paid. Instead wanting to issue another certificate to be issued around sail date???? That being issued in her name so I still can't use? 5 hours into this today and it gets worse?

Almost done... Hanging on one FCC issued to Fiance' daughter who was minor at time of issue. They are demanding she give permission for me to apply my own money to her booking!!!!

Thats not in play here. I paid the other fees on card... They took the "bump" instead of it helping...

Yu would think they would put some kind of mark next to my name... "DO NOT TRY HIM". That $400 difference is flat out theft as far as I'm concerned. They are bending over backwards as I type this fixing and apologizing... Then fixing my other applications of FCC is so much fun!

I searched and wasted hours finding "redeem cruise fcc". at the "Manage your cruise page" / Royals IT was on the blink for more hours... First wouldn't let me pick a ship. Then wouldn't take reservation number. Finally it let me get all entered and then it said it failed "try again later". repeat the wouldn't take the ship info. Then finally got it "submitted"... Now I get "We got your request and will respond within 24-48 hours"????????? Does nothing go as expected with them? I will have to have a "chewing out" call in the morning for something I spotted in my newest invoice... FCC's applied: 625+625+ 450= $1320 ?????? That on my calculators and on pen and paper all say it should come up $1700!!!!!!!!

No cash out or refund here. Straight change of dates for similar but far less expensive cruise... They applied FCC from some place but no clue which FCC's they used. The new ones are supposedly being expedited but he told me like 20 different small amounts that matched nothing we had actually paid. I have FCCs all over the dog gone place and would like to spend some of them on spring cruises we have booked. No idea how to do that. We only have 5 of at least 9 certificate numbers...

I have no idea how to apply any FCC to anything. I go to make payment and option not offered? Only Card... No Idea how to even see what FCC balances I supposedly do have to work with... I have 5 cert numbers of at least 9 I should have but nowhere or no way to see what the amounts are on them or how to spend them.

Should be simple use the same FCC that paid for the one , pay for the new. Now, I do know he did use some but how much from which I don't know. I'm trying to see balances so I can make an educated guess of how they arrived at a given figure. Then I ned to see how to apply what funds I do have towards actually paying for something else that needs paying...

Shuffling the deck. Fiance's kids lost their paternal grand mother and need to attend the services later this week. That meant a cancellation for this weekend departure on Symphony. with little room to spare. We shifted this weeks booking to early January. Gotta say I'm pretty disappointed that they felt compelled to "try me". I have every invoice, receipt, correspondence etc. First they tried to tell me that we had only paid $249 each for a week long holiday cruise for two balconies on Symphony? That would be nice but the number was a lot lot more... "Oh yes we see". Then they tried to say we only had $118 in FCC's????? We have $2500 in fccs just in one case!. (625 x 4) "Oh yes we see".... " Guys instead "finding" my money only after I need to remind you, how about you find it all before saying something that only serves to agitate me!" Four hours into the call I think we had it pretty well resolved. Today I was notified of a FCC certificate issued for an odd small amount for one in our group from a cancellation about a year ago??? I know what my numbers should be but not sure their numbers are the same. I also wanted to pay down a cruise farther down the road using them and it only offered me option of credit card? How do I find my balances and how do I apply them to future cruises???

Ah a multitasking room!

Hmm... On cruise deck plans site they are showing that as diamond club but labeled card room...

Is there a loyalty desk on Oasis? I know there is on Symphony but don't see it on the deck plans for Oasis? If so where?

She'll get it figured out... Its the added covid vaccination stuff that messed us up. As it sits the reservation name changed to married one so it matches that card. The Marriage Certificate still needed to bridge to passport number and crown and anchor points...

At this point they changed her reservation to the married name so it matches the covid card. They are still having her bring the marriage certificate to bridge her passport number and crown and anchor number. I was surprised she was able to fid and retrieve her certificate so quick today. I spent two years looking for mine when I got divorced a few years ago. It was right where I put it but didn't remember til I found it... I was twisted all the way when they told me she needed it...

Kind of straightened out for now. Had to work with crown and anchor and that went surprisingly smooth. What sh they could find my missing year and points that easy.

By all means contact. If necessary contact over and over til they put you at ease... I'm in one of those married/ divorced name change messes myself. Took 4 agents last night to get it fixed... Three failed. One got it right. Today I had to move crown and anchor around some but got it right in first try...

Its not like shes a stranger to them. Plenty of previous cruises with RCL... She had to supply load of stuff before being the mother of then underage kids with different last name... I guess they don't keep those records. ?

I had talked to RCL last week and they saud just bring passport, drivers license, the card it self and of course clear test report. Last night they changed their toon and were rather abrupt "She WILL be denied boarding unless..." Nothing like getting your blood pressure off track the night before a 1200 mile drive (for me) and a few days before her flights on a jam packed schedule! The 4th agent I spoke to was able to smooth things a little but she has to go hours out of her way to get the certicate out of storage...

She works full time and nothing in Jersey flows smoothly. Lucky she has it accessible in a safe deposit box. With so much else going on with picking her daughter ip in Vermont, doing the tests, flying to Florida, getting sitters for horse, dog, cats, chickens , its a lot on her plate... I'm driving down with packed suitcases and stuff...

Problem is the covid card is in married name....

It couldn't be simple. They were very specific they need the marriage license to make that bridge but for now the vacc card is NOT accepted. More fun time in the terminal I guess...

Rcl crew being ugly that she has to have marriage certificate .