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Royal Caribbean adding facial recognition to new Galveston cruise terminal

17 Jan 2019
Matt Hochberg

Royal Caribbean's new cruise terminal that it is building at the Port of Galveston will include facial recognition technology that is aimed at speeding up the process of getting guests in and out of the terminal.

At a meeting of the Port Directors for the Port of Galveston in December 2018, it was mentioned that Royal Caribbean's new cruise terminal will feature facial recognition technology.

"If you see what many made remarks made about Galveston, it is the traffic coming in, and then it is waiting in line to go through terminals... With the new cruise terminal that Royal Caribbean is building, it will be facial recognition software there so when you come into that terminal, you are going to have software recognition. The computers will see your face and recognize who you are, and they are going to know you are a paid customer on the cruise line, and then they are going to shuttle you right on through. And I think Michael Bayley said it was an hour less."

Royal Caribbean and the Port of Galveston have entered into a Memorandum of Understanding (MOU) for the development and operation of a new cruise terminal. The new state-of-the-art facility is anticipated to open in Fall 2021.