JSparrow Posted October 28, 2023 Report Share Posted October 28, 2023 This is our first time cruising and we're very excited about it. It was our understanding though that 45 days before departure, we would be able to check in, including providing Travel Info and choosing our Arrival Time. We were able to provide Travel Info as soon as we hit 45 days out, but neither the app nor the website lets us pick our Arrival Time. The message we see is "We're not quite ready for you. Check back closer to your cruise to select an arrival time and complete check-in." We are now 39 days out and seeing the same message every time we've tried to pick an Arrival Time. We've contacted Royal Caribbean and been told something different every time: Reinstall your app (which can't be the problem, because the website shows the same message) Arrival Times are released on Thursdays (nope, that was yesterday, problem persists) This is all due to "logistics", and no one has been able to pick an Arrival Time yet Have any of you been able to pick an Arrival Time for this cruise? Is the only thing we can do to keep checking back? That seems to be all that people could do on the 3 other RC blog posts I saw about this issue, including this one: https://www.royalcaribbeanblog.com/boards/index.php?/topic/39920-check-in-glitch-wont-allow-me-to-choose-boarding-time/ Thanks! Quote Link to comment Share on other sites More sharing options...
MorganH Posted October 28, 2023 Report Share Posted October 28, 2023 We are having the same issue. Maybe it will open up 30 days prior to sailing? We have sailed many many times with RC and this will all get resolved I am sure. I am guessing everyone is experiencing the same issue as us. And the great thing is by sail away on Dec 5th this little bump in the road will be a distant memory! Really hope your family is looking forward to the cruise. They are amazing!! Quote Link to comment Share on other sites More sharing options...
JSparrow Posted October 28, 2023 Author Report Share Posted October 28, 2023 Thank you so much MorganH, that was a super-encouraging response! Quote Link to comment Share on other sites More sharing options...
JSparrow Posted October 30, 2023 Author Report Share Posted October 30, 2023 Update for anyone in the future who has this issue: 36 days out, and the Arrival Times populated. Hooray! Quote Link to comment Share on other sites More sharing options...
MorganH Posted October 30, 2023 Report Share Posted October 30, 2023 I was just getting on to say the same! Yay! We got 11:30. Quote Link to comment Share on other sites More sharing options...
Casino chip collector Posted November 25, 2023 Report Share Posted November 25, 2023 Dear All, I collect Royal Caribbean casino chip. Still missing the 2 x $5 Serenade casino. If you happen to drop by the casino, could you help to change for two $5 chip in relatively good condition for collection. I will pay for the chip, postage and additional for the troubler caused. Thank you. Regards, Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.