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Pinnacle Question


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We became Pinnacle in April of last year and did receive our Pinnacle box in November. My question is how do get on the email lists that Royal sends out to Pinnacle members?  I’ve read on this site that Pinnacle members receive surveys etc from Royal but we have never received anything. I’ve also heard there is a special customer service phone number to call regarding reservations etc but the only number I can only find is the Diamond+ number and perhaps that’s the one folks are referring to. Just wanted a little direction. 

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