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Royal Caribbean sailings canceled through Oct 31.


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Can anyone correct me please if I am mistaken because the reply I got doesn't match with the following policy of royal caribbean :

Please note: If you used a Cruise with Confidence certificate on this sailing, and you request a refund instead, we’ll refund any NEW funds paid above the certificate amount, and we’ll reinstate your original Cruise with Confidence certificate.

 

So that means that if mu cruise gets cancelled and I used fcc to pay for it I won't get cash refund. Am I right? 

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2 minutes ago, gi333 said:

Can anyone correct me please if I am mistaken because the reply I got doesn't match with the following policy of royal caribbean :

Please note: If you used a Cruise with Confidence certificate on this sailing, and you request a refund instead, we’ll refund any NEW funds paid above the certificate amount, and we’ll reinstate your original Cruise with Confidence certificate.

 

So that means that if mu cruise gets cancelled and I used fcc to pay for it I won't get cash refund. Am I right? 

Did they cancel your original cruise that gave you the cruise credit? Then yes you get a refund

 

If you yourself canceled the cruise under cruise with confidence and received a FCC then no you do not get a refund

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Ok. We cancelled our cruise that was the April 19 th and they gave us a credit. Then the cruise got canceled anyway and couldn't get a refund because I canceled it before which is not acceptable. Now we have a cruise booked February 28 2021 from Florida. I have a feeling that it won't be happening. Problem is that if royal cancels that cruise my fcc used to pay for it won't be refunded as cash. I'm really screwed. Feel like calling them to see if I cancel now if can be reimbursed cash..... 

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On 8/7/2020 at 10:17 AM, MrB said:

Since the release of this notice, Uncruise Alaska ( a small <250 person passenger and crew cruise line not subject to CDC restrictions) came back with a positive case on their first cruise. So there's that...😓. And there was the Hurtegruten cruise in Norway at the beginning of the week - possibly the straw that broke the camel's back for the announcement.

It's nuts to think that US based cruising is going to happen anytime soon. What "soon" is - that's the big question. It looks like later and later for every day that goes by.

Personally, I'm waiting until late 2021 or early 2022, and then only if there has been good data for at least six to nine months of sailings.

A judicious path forward.  Wait for the kinks to be worked out.    That Uncruise Alaska has some pretty pricey cruises too.

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On 8/5/2020 at 1:07 PM, princevaliantus said:

CORRECTION: This cancellation was NOT ordered by CDC. The CDC's order is until and including September 30, 2020. RCCL decided to extend it in order to give them more time to evaluate and correct certain mistakes that their competitor(s) and we are seeing on cruises sailing in Europe, such as the latest Cruise Startup that was just paused on Hurtigen due to COVID outbreak. Let's given them time and slack. This way, RCCL will learn from others mistake and we will be well prepared and healthy and enjoy cruising for years to come.

PaltryMessyKestrel-max-1mb.gif

Perhaps Royal extended it because they know there will be another no sail order forthcoming.  This link shows who is being naughty and who is being nice according to who is reporting it:

https://www.cdc.gov/coronavirus/2019-ncov/travelers/crew-disembarkations-commercial-travel.html

 

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On 8/7/2020 at 12:23 PM, SteveinSC said:

If its that long till cruising is back.....cruise lines and cruise lovers are doomed. Jeff Bezos and the likes will be gobbling up the lines. We will be sailing on Royal Amazon Cruise Lines......

amazon design GIF......except "Every destination, Aruba to Zimbabwe" 

As long as they have an unlimited drinks package.....im down. 

listen, If I can "order" a cruise on my Prime account...I may be for it... 🤣

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19 hours ago, gi333 said:

Ok. We cancelled our cruise that was the April 19 th and they gave us a credit. Then the cruise got canceled anyway and couldn't get a refund because I canceled it before which is not acceptable. Now we have a cruise booked February 28 2021 from Florida. I have a feeling that it won't be happening. Problem is that if royal cancels that cruise my fcc used to pay for it won't be refunded as cash. I'm really screwed. Feel like calling them to see if I cancel now if can be reimbursed cash..... 

My 'story' is pretty much the same...used CWC to cancel April 13, 2020...then Royal cancelled it.  I didn't even bother trying to get a refund since I knew what I agreed to when I cancelled was set in stone.  I did try to get my travel insurance $ back but got nowhere with that! 😞   Rebooked to April 19, 2021...just recently used the FCC to pay (only had to payout a little new money since I upgraded from 4 Spacious Balconies to 4 JS) . 

So, I believe if this one gets cancelled I will still only receive FCC for what I paid in FCC and any NEW monies paid toward the cruise fare would probably get refunded.  After reading so much material on all this my understanding is the original form of reimbursement stays with me until I use it or lose it.  Any newly paid money begins a new round of refund offers should this sailing be cancelled by them. 

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10 minutes ago, PPPJJ-GCVAB said:

My 'story' is pretty much the same...used CWC to cancel April 13, 2020...then Royal cancelled it.  I didn't even bother trying to get a refund since I knew what I agreed to when I cancelled was set in stone.  I did try to get my travel insurance $ back but got nowhere with that! 😞   Rebooked to April 19, 2021...just recently used the FCC to pay (only had to payout a little new money since I upgraded from 4 Spacious Balconies to 4 JS) . 

So, I believe if this one gets cancelled I will still only receive FCC for what I paid in FCC and any NEW monies paid toward the cruise fare would probably get refunded.  After reading so much material on all this my understanding is the original form of reimbursement stays with me until I use it or lose it.  Any newly paid money begins a new round of refund offers should this sailing be cancelled by them. 

You have it right !

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Have the exact same issue as those above. Canceled my cruise one day before the industry wide shut down so no refund for me. I wish RC would extend the credit deadline to 2024 to take the pressure off of having to book and then rebook over and over until the pandemic is under control. We all know cruising will not be happening in 2021 so why are they perpetuating the fiction and stringing customers along? I just would like my money now or the chance to use it on a cruise when it’s safe again. 

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Just been notified by RCI that our November 1st transatlantic cruise on Anthem has been cancelled. Fortunately this happened only a few days before the final balance was due. Will receive my deposit plus 25% in FCC.

That’s now 5 cruises cancelled. Hopefully our next B2B cruises Jan/Feb 2021 on P&O Iona will go ahead but we are not overly confident as Iona is still under construction.

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1 hour ago, Jim S said:

Just been notified by RCI that our November 1st transatlantic cruise on Anthem has been cancelled. Fortunately this happened only a few days before the final balance was due. Will receive my deposit plus 25% in FCC.

Yes, this is what happened for our Odyssey sailing as well. If you opt in for the 125% FCC option, it will be whatever you have paid so far plus 25% extra of that. 

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I wish that we didn't rebook for a march 2021 cruise back in March when the pandemic started. We got also got screwed then because our April 2020 cruise got canceled but since we canceled it at first I was not eligible for a refund. Now we have a fcc and if cancel March 2021 get another fcc. This is bs.... They should remove an expiration date on it. Here in Canada we got screwed by the airlines because they just give a credit. I mean I'm starting to think that will end up losing my money... Too much instability in the USA right now. Then what if my kids school or government still impose quarantine on return trip.... Who knew that this would be this bad 5 months later. 

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Wow. I think our options are like non existant. Our original cruise was April 19 2020 and we had kids sail free sale. We rebooked for March 2021 with kids sail free. Now I'd like to postpone again to summer 2021 but kids sail free is not elligle!  Can I do lift and shift for my cruise of March 2021 to summer 2021?  We paid our March cruise 3200$ and the same one in summer would be over 5000$. I refuse to pay more money in these conditions.  We can only cruise March break or summer now since our kid is starting school in September. Talk about being screwed. I want my money back. 

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I won't get a full refund because I have applied an existing fcc to this cruise. It's because I canceled my cruise of April 3 weeks before them cancelled. So I was not able to get refund because I canceled before. Now if they would cancel March I would get my extra money I paid cash refunded but not my fcc. I would get another fcc.  I really find it very difficult to accept that I wasn't able to get my money back after they canceled. My dilemma would have been over then. 

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