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We have reserved the fly-out fly fishing excursion for the July 19th Alaska Southbound Sailing. I was able to reserve and pay for this excursion back in April 2018. Now, when I look at excursions for Juneau this does not appear anymore. Is that because it is sold out? It still appears in My Calendar and haven't received a refund.

I'm first-time sailing on the Liberty of the Seas on May 13. When I try to reserve my dining times through the Cruise Planner, it says we are "not configured for mytime dining." So I don't know what time we are scheduled for, and I can't find it in my reservation. Where would I See that information? or would I have to call RC? Thanks!

Okay so my cruise Oasis of the Seas embarking on April 2nd 2017, is my Fiance and I's honeymoon. I was playing around on the Royal Gifts page and found the Romance Package for champagne, strawberries, chocolates, and flowers; and I also found the Just Married deluxe room decor package. I wanted to order them to be ready on embarkation day but when I enter mine or my fiance's name or our reservation number, it says it can't be found and refers me to call. Has anyone else had this issue? Should I just call to add this to our room? Has anyone had experience with either of these gi

What does RCCL consider to be a big enough Group for a Group booking discount. We have 9 Balcony cabins with 21 Adult Family Guests booked for sailing on Ovation of the Seas 30th December 2016. I have been advised by the Travel Agent that we are not eligible for any discount or benefit? Would this be based on the fare paid?