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Showing results for tags 'billing'.
Hey there, Wife, son and I are going on a cruise. My mother and mother in law are joining us but are gonna share their own stateroom. We wouldn't drink enough to benefit from drinks package but would take 1 or 2 bevys a day with dinner maybe 1 or 2 by the pool. How do people split the bill? I wouldn't like to be going to the bar with 3 stateroom cards... My wife and i Mother Mother in law's And charging individually to each account. Can you set up a purse account or something like that for this type of thing? Whilst also allowing each of us to make our own individual purchases? Many thanks
What is going on with the (new) website? I've just spent an hour on the phone with customer services trying to work out why I can no longer view my reservation details. All I can see is the cruise date and room number - no invoice showing the total breakdown. After spending a frustrating amount of time trying to troubleshoot my account with customer services who don't seem to understand the issue - I'm told that's how the website now works. To get the breakdown or a copy of the invoice apparently we now have to call in, wait on hold, speak to a representative and have it emailed. Can that be true? Surely not.... Interested to know if others here can login to their 'universal account' (formerly mycruise) and see the invoice breakdown for their reservations. #frustrated