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BrownOwl83

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  1. Is anyone else having problems trying to search for cruises or even check-in for upcoming cruises? The Royal website doesn't seem to function at all on Google Chrome and freezes constantly on Microsoft Edge. Get this message: Sorry, we could not process your request. Please try again in a few moments. When I called Royal I was told that I should be using Internet Explorer!! Are you kidding me?! This is an outdated browser that isn't even supported by Microsoft. I asked to speak to a supervisor and they suggested I use Firefox. Although their website does work on Firefox not all aspects are functional. I was also told to clear my history, restart the computer, etc. I did explain that I have already tried this and it didn't help. Royal needs to get working on this issue ASAP. Very frustrating trying to search for new cruises to book and check-in for one of the 12 cruises we currently have booked.
  2. Since we started cruising with Royal a few years ago the menus haven't changed at all in the main dining room and the food quality and quantity has gone downhill. My husband won't even order the scallops any longer as you can't even find them with all the butter on the plate. We are now booking specialty restaurants in order to get a decent meal especially when we are doing back-to-back cruises since Royal doesn't change the menu and when you're doing two back-to-back cruises it is extremely monotonous to have the same menu again. It's bad enough getting the same menu a few months down the road on another cruise but two weeks in a row is more than I can take. Does anyone know if the menus are better are on other cruise lines?
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