LoyalRCplayer

Food quality has 100% gone down hill. Hamburgers taste like cardboard, meats have zero flavor. Very disappointed today to the point we disembarked in Italy. Life’s too short for poor quality food. Never know which meal is our last and I certainly wouldn’t want it to be from the windjammer.

I’ve been on at least 25 cruises and very loyal to RC. This current cruise however has been a disaster. Would love to hear other input from what you think of the food quality. Personally thought most was barely edible and very subpar at best. I have been many times to the specialty dining, the regular dining room and the windjammer. If I’m eager to get to the casino I will often go to windjammer or Coastal kitchen as a suite guest. Can honestly say I’ve never been disappointed. Got on the symphony in Barcelona this Sunday. Decided to go the buffet route and was so disappointed. The meats had no flavor, burgers were like cardboard, hot dogs like boiled rubber, prime rib completely flavorless, chicken was horrible. Can’t say I’ve ever had worse. Next day decided to go to Coastal Kitchen, as it’s been very good there in the past. I had prime rib and shrimp cocktail, my lady had a pasta dish. Was hoping would have flavor it was basically just as bad as windjammer. Her pasta sauce was several notches below chef Boyardee. Life’s too short to waste time eating subpar food in my opinion. Last evening I went to the casino. I have been playing for many decades and consider myself an above average player, but not a whale. I played $500-$1000 a hand blackjack and they opened a high limit area so I can play alone. What I win or lose is no reflection on the quality of the casino, so that is not the issue. During a house run, and in this case the house was running hard on 7 shoes, I was half way thru the 7th and asked for the first time if they would please give me a courtesy shuffle. This means they stop the shoe and shuffle the cards to hopefully give the player a chance not to get wiped out. This is commonplace at every casino in the US, and if it’s not abused, I have never had it denied. I may ask for it once in an evening in the event I’m losing at an 80-90% rate. This was the case. The pit boss said I’m sorry I cannot allow that. Keep in mind if I just got up for 5 mins and came back to the table, they would have had no choice but to reshuffle the shoe. Instead he then made a call to a supervisor who also denied the request. I said I think it’s a mistake as I can accomplish the same by cashing my remaining chips and faking to leave, only to return for the desired result of a new shoe. He said I’m sorry there are no exceptions. At this point it’s principal to me. After realizing that this casino was not going to budge, and with no good reason, I cashed my chips and left, rather than continuing to play or faking the get up and come back move. After thinking about the horrendous food quality and lack of casino hospitality, I decided to disembark today. 4 days early, but nonetheless I don’t want to spend any more time on a vacation with horrible food and an inexperienced casino, that only wants to cater tot the low end of the spectrum (penny slot players). Disembarking was met with resistance, but, Mohammed in the suite concierge desk was beyond amazing. We were ultimately allowed to disembark, and will spend the rest of the time in Italy doing what we love most; eating fine food and drinking great wine. Would like to hear other experiences with food quality primarily on this ship and others. I think the difference is remarkable since my last cruise just 8 months ago. Remarkable in the way the quality has fallen apart. Sorry RCCL. I don’t believe I’ll be back. I don’t want a credit, discount or anything. Would just like to see from others if the food issue is a systemic issue or isolated. I realize they lost a lot of money during the pandemic, but I’m sure there were many hundreds of millions collected by them in Govnt subsidies. I don’t suggest using this bottom grade level of food to make up for any shortfalls. It’s the quickest path to alienating all loyal customers. Thanks for reading !!