Tcarr

I am trying to get refunded from a cruise I canceled with Royal Caribbean Royal Caribbean Vision of the Seas .I was diagnosed with cancer one month before the cruise. I took every insurance they offered. It has been an ongoing process to get anywhere. No one will answer my emails. I submitted my diagnosis paperwork from my oncologist. Now they want paperwork from any doctor I have seen, and going back 4 months. All medical notes. I am so upset, a cancer diagnosis should be enough to automatically get my money back. Very stressed and upset.