Rochelle

I was never offered a refund for our cruise that got canceled due to covid. I was offered some kind of hotel accommodations , honestly I can't remember wait it's been so long. I do know I wasn't offered a refund. I don't have any of my notes I wrote down every time I talked to Royal, I don't have my reservations number. We had a tree fall on our home during hurricane Ida our office was destroyed as well as important documents. I would to have my money returned. Don't know what to do without reservation number or how to go about getting my refund.