steverino

I booked a cruise with Royal Caribbean almost 2 years ago and it was cancelled in March of 2020 due to the Covid outbreak. I've written their senior management, talked live to one of their assistants, and still 12 months later I STILL DON'T HAVE A CRUISE CREDIT. Has anyone else had issues receiving a refund or credit? Is there a "class action" lawsuit that has been created to assist customers with these issues? Personally, I'm fed up with Royal Caribbean and just simply want my money back!!!

I like numerous others got an email offering to cancel on 3/10 for my cruise on March 20 and get a 100% credit. THREE days later, RC offers 125% credit or full refund!!!!! Spent 2 hr & 20 min yesterday 6/24 trying to get some answers no no avail. To date, I have never received any communication from RC about my "credit" and was told yesterday they are running behind. We have until 12/31/21 to use a credit that may not be any good as they keep extending the shutdown for the right reasons but not extending our credit date. They are in fact USING OUR MONIES with no consequences for them. NowI believe there should be a class action lawsuit against them to give us al REFUNDS with no exceptions unless you want a credit!!!