Rmar2023
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Copy of original booking, states 0% obstructed view. How else should I interpret this? No mention the room could be obstructed. I get its guaranteed, but when I book it, there was an option of a obstruction guarantee or ocean view balcony guarantee. I obviously chose the ocean view balcony guarantee. I booked almost a year ago, but all my documents state 0% obstruction.
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Hi All- I booked a Euro cruise almost 10 months ago. We are really excited. However much to my dismay, Royal Caribbean didn't honor their 0% obstruction guarantee. I got a room assigned this week and a bit upset. My group was split up to different ends of the ship. Not great, but part of the nuisance of booking a guarantee. However, the thing I am upset about is that I booked a balcony guarantee with 0% obstruction and I was given a obstructed view. Seeing as I paid $5k for this cruise, I find this very upsetting. No one knows anything at Royal Caribbean and can't do anything for me. Evidently booking a balcony guarantee with 0% obstruction means nothing. I paid extra to make sure I was given 0% obstruction. Am I pretty much screwed at this point? Sailing is less than 25 days out. I have called, emailed, tweeted, everything you can think off.