Water Baby

I concur! RCC is severely lacking in its appreciation of its C&S members. Many of you may know that in Florida, the only C&S status for priority check-in is for Pinnacle members - where Diamond & Diamond Plus use have access to priority boarding. The Royal Caribbean Group needs to actively find ways to show its members appreciation on ALL levels. No Bueno RCC

Update...RCC Resolutions Agent, stated that RCC would not honor what was "live" on their website, because of a possible computer glitch. After being on the phone for more than two hours, the Resolutions Agent stated the IT dept fixed the glitch and she asked me to refresh my webpage and see that the price reverted back to $262.99pp. I even asked if a refund and repurchase of the ADVERTISED $211.99 could be honored for their mistake; however the Resolutions Agent stated no, because the Advertised price was not the "real price" and that there is a glitch on RCC side; and that I could obtain that price online and not over the phone. I explained that was the reasoning behind calling RCC. I then asked her if RCC would credit my stateroom the difference in the price; again, to honor what was "live" on their webpage; and again, she said no. I then pulled out the BIG GUNS - so I thought - and stated that I am a seasoned RCC guest - Diamond Plus - to which she replied "again ma'am, unfortunately we can not honor the price that was posted due to an IT glitch." Shame on RCC for not honoring the "live" advertised price.

I have an upcoming 10-night Greek cruise this May and previously purchased the unlimited dining pkg for $262.98pp. Today, it's advertised on all platforms as $211.99pp. Unfortunately, you may not purchase online (when you click on the picture - your taken to the "Oh Ship!" webpage) within your respective "plan my cruise" planner. I called RCC and had to ask for a resolutions representative, because the $211.98 price was not reflected on RCC's end. Hopefully, RCC will honor the advertised price of $211.99pp. A girl can only hope