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RosaB

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Posts posted by RosaB

  1. On 2/23/2023 at 5:56 PM, Fangio said:

    Did you ever get it fixed up?  I also noticed that our first 7 day cruise in 2010 we only received 1 point instead of 7.   I have emailed RCCL but still no response.

    I did what you did; no response (I gave them up to a month). I called RC, asked to be transferred to Crown & Anchor desk (and given their direct number). I spoke with a CSR there and she was able to get my account corrected.  You’ll get all kinds of different responses about the “great conversion” from the CSR on the RC regular line. Ship your frustration and call in to C&A. Get them to transfer you if you call. They WILL give you the direct number. I wrote it down but later discarded after my account was updated. After 8 (7 day cruises) I have 57 points (1 phantom pt). Hope this helps you get your account updated. 

  2. 23 hours ago, jbrinkm said:

    We have a sea day. The water conditions were rough, probably due to this wind we've been traveling with. The other two ships scheduled to port didn't even try to come in, but we did - the Captain said he tried but it wasn't going to be safe (they keep stressing this over the announcements). The only upside to this is that we are traveling much more slowly to Cozumel which has reduced the feeling of ship movement onboard (there is still some, but not as much as last night). When we were snorkeling yesterday in the rough water, the boat guides were saying that the winds were going to be really bad in the evening. 

    My husband and I have been in a subtle argument since day 2 about the placement of the little coffee table in the "living room" space of our cabin. He sits on the couch and pushes it next to the tv desk/table/drawers space. I try to go use the tv desk/table/drawers space for one of the gazillion things I use it for and push it back. He walks over to go on the balcony and pushes it to the desk. I get irritated and tell him to stop pushing it there and shove it back. I tell him to just push it to the other end of the couch when he wants to sit, but he forgets, and on, and on, and on.

    We usually push it sideways between sofa and closet. 

  3. I’m in the same “boat” with some of you. I just emailed Crown & Anchor and asked for an audit to correct my points. 
    I’m currently sitting at 50 for 8 cruises (IKR!). 2 of my earliest cruises reflect the old system 1 point. Both Those cruises are for 7 days each. 
    I think I’m at Emerald; 56-58 points depending on the conversion process. But, my official status shows Platinum at 50. 
    I’d like to see my loyalty rewarded, too. I’ll post an update once I hear back. I already have my next cruise booked for Sept’23. 

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