I had the same issue with MEI and I am now having to work directly with RC to rebook or cancel. I was able to speak with Sara and get assigned to a new agent, however RC had already taken back the reservation so I have not been able to work with a new agent at MEI. I am still trying to change my reservation and it is a different experience not talking to the same person each time - I feel really stuck now and prefer to have a go to person. My first reservation with them, they were responsive at first and then it was me sending multiple emails, calls texts just to get a simple response and none of the added on services they promised me like an OC which did not show up - my agent did Venmo me a credit but it was only half of what was promised. Im frustrated now that its taken me almost 1 month to try and move this reservation, as prices have gone up and availability is less than it was when I tried to move my booking initially.
Does anyone know if I can the it sent to another TA?
julesandjagger got a reaction from KristiZ in Grand Cayman | Cruise Dates in Aug
julesandjagger got a reaction from PeloAl in Trouble/questions regarding MEI-Travel