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BennyandBo reacted to a post in a topic: Shows Onboard
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@Xaa: " You were never promised anything about which you are complaining. You were promised shows would be offered and dinner would be included." So as long as RC says something is available there is no obligation on their part to ensure that the a resource or amenity is appropriately scaled to the number of people on board? So as long as they offer one of something for 7,000 folks that is enough?
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jbrinkm reacted to a post in a topic: Shows Onboard
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I had the same understanding of the process and now have the same issue. Not a single show for WOS in late Feb. I just spent an hour on the phone with RC customer service and they basically said too bad so sad. So, I spent $5,000 for a cruise that no longer has downgraded food quality and options in every venue except the ones I pay extra for, no more twice a day cabin service and now not a single bit of entertainment. None of these changes was in place when we booked the cruise and basically RC is saying just suck it up. So, I only need to adhere to my end of the contract as a consumer, but not RC. We will be going back to Disney for the next cruise.