joandavidson17813

I’m having similar Issue I am missing 7 points from our very first cruise on the Granduer . my account shows the Granduer and dates we sailed under past Cruises, But somehow they’re not totalled correctly. Spoke to crown &Anchor customer service on the phone and they say I need proof . I’ve not got the receipts from 2010. I’m totally confused I shouldn’t need to constantly keep chasing this up, I copied &pasted a screenshot from my RC past cruises and emailed them with it, they haven’t had the courtesy to acknowledge! Surely someone at RC can fix this.? Regards Joan